BPM for Practitioners

“ Building a Visionary Company requires, one percent vision and 99 percent alignment ”

– Jim Collins

Overview

The importance of Visual Management is known for years in the industry and many organizations have adopted it for their operations. But execution of operation is completely dependent on the quality of process definition. Process is the only way an organization creates, accumulates and delivers values to its customers and stakeholders. Being such a critical aspect of any organization is remain untouched with visual management.

Moreover, there is no specialized training or course on process define and design. And for many years, it is completely dependent on an individual’s skill and expertise to see, understand and basis on the same define and document the business processes. Unfortunately, such unstructured approach for the most structured system of an organization leaves many holes in the businesses and finally organization struggles to get the outcome “somehow”.

About the Program

This program is designed for the Subject Matter Experts, as well as for those who are actively involved in managing business processes for operations or functional department. The program will provide the specialized knowledge on how to communicate business operations with process thinking using process language. The program includes various techniques and best practices that guide SMEs to discover, define and manage business processes.

1. An Understanding of Business Process Management
2. Discover and Define Business Processes
3. Manage Business Processes
4. Improve, and Optimize Business Processes

The Outline

Session 1: An Understanding of Business Process Management

A. Introduction to Business Process Management
B. Problem of Problems: A perspective on selection of business problem
C. Primacy of Process: Process Ownership
D. 2 Virtuous Circle: Source for Continuous Improvement
E. 7Eablers of Business Process Management

Session 2: Discover and Define Business Processes

A. Types of Business Processes
B. Components of Business Processes
C. Process Landscape to Discover Business Processes

Session 3: Methods to Map Business Processes

A. Define and Map Business Processes
B. Methods to Map Business Processes
C. Risk Management
D. Process KPIs

Session 4: Manage Your Business Processes

A. Measure Process Stability and Capability
B. Methods to Unearth the Root Causes and Improvement Solutions
C. Plan to Keep Track the Improvement

Take Action Now and Make a Difference

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