Business Process Management

Business processes are the backbone of the functioning of any business organization. So, every organization should create efficient, cost-effective, and error-free processes to meet their business goals. And business process management can help with this matter.

What is Business Process Management (BPM)?

Business process management (BPM) is the practice of employing methods that discover, model, analyze, improve, and optimize end-to-end processes to meet an organization’s strategic business goals.

Business processes are a set of tasks or activities performed to attain a particular goal, such as delivering a product to a customer. By employing BPM, organizations examine their existing processes, find loopholes and fill gaps to increase efficiency, eliminate errors, lower costs, and promote digital transformations.

Unlike task management, which focuses on individual tasks, or project management, which refers to the one-time scope of work, BPM observes the entire end-to-end processes. Also, it is usually applied to processes that are repeatable and predictable.

It is important to note that BPM is a continuous and long-term strategy that improves business outcomes over time.

Organizations should harness the power of BPM to remove ad hoc workflow management practices and improve their business operations to deliver high-quality products and services to their customers.

Business Process Management (BPM) includes all the set of methods collaborated to manage a company’s business processes. BPM is basically easiest technique that can improve your business performance outcomes and operations credibility. So, in our terms BPM is Business Profitability Management

With the emergence of newer technologies with every passing day, it’s really important for companies to adapt. This adaptation is must in order to achieve all your ultimate goals. The only objective of BPM is to provide your business and operation excellence.

BPM acts like a brain that controls every process of the system. We at Q3Edge, use the right methodologies and tactics to help you grow your business lightning fast! Is BPM really effective? We have experienced many business cases where BPM helped to improve the complex business scenarios in less than 20 days. That’s how powerful a simple BPM approach can be.

We are the best business process managers. With us your business will grow and be more efficient.

Types of Business Process Management (BPM)

There are three types of business process management –

  1. Integration-centric BPM
  2. Human-centric BPM
  3. Document-centric BPM

Organizations must choose the right type of BPM by identifying its features to meet their exact requirements and business goals.

  • Integration-centric BPM –

This type of BPM model focuses on repetitive transitions and automated workflows and avoids human involvement as much as possible.

Integration-centric BPM relies on APIs and mechanisms that include data across systems. It integrates enterprise-wide business software with department-specific point solutions, allowing uninterrupted data flow across the network of tools. This integration of software systems enables faster business operations and decreases manual entries that can induce errors.

IT teams integrate company-wide systems like customer relationship management (CRM) or human resource management (HRM) across various departments to boost productivity and growth.

  • Human-centric BPM –

Many business processes require human involvement or intervention, such as processes that require approvals. Human-centric BPM is used for such business processes.

Unlike integration-centric BPM, which runs on completely automated systems without room for changes or alterations, human-centric BPM strives to balance automation and human intervention.

Human-centric BPM is probably the most important type of business process management since humans are the heart of any organization. It should be preferred over other types of BPM for regular business functions that require human involvement. It helps tremendously in managing tasks and creating workflows between people.

  • Document–centric BPM –

Document-centric BPM typically revolves around a specific document, such as a contract or a legal document. The main purpose of this type of BPM is to develop a document after receiving inputs from involved stakeholders and going through multiple rounds of approvals. It automatically generates a document that is agreeable to everyone.

Procurement, law, accounting, and contract management departments often use it.

Business Process Management Lifecycle

A BPM system consists of five stages that can help organizations identify areas of enhancement and improve their operations to receive better business results.

Let’s take a look at the five stages of the BPM lifecycle.

  • Design – The BPM team should begin by analyzing the existing process to identify what needs to be improved. It is imperative to look for areas where inefficiencies, problems, or bottlenecks exist. Determining how it affects the other tasks or processes is also essential.

 

  • Model – In this step, the team must look for solutions to improve the process and design its implementation. They can use a visual representation of the process model and explore how it will fit into various potential variables and circumstances.
    The team can use business process management software at this stage and must try to include specific details related to the process, such as timelines, task descriptions, or dataflows.

 

  • Execute – After modeling the process; the team must execute it and implement changes. Try to document the changes and the reasons behind them.
    It is advisable to first execute and test the new BPM system with a small group. Then, after receiving positive feedback, the team can start rolling out the process to a wider audience.

 

  • Monitor – After implementing the new process, the team must monitor it to check for improvements. They should collect data to measure progress and see if the process has become more efficient and robust. They should also consider the cost factor and identify if the new process has introduced any additional bottlenecks.

 

  • Optimize – The final stage of the BPM system requires continual monitoring and optimization. The BPM team should make adjustments to the process to increase its efficiency, reduce time and cost, and improve business activity.
    It is important to note that process improvement can take time, and the metrics to measure the progress or success of a process can change over time. So, BPM should be continuous.

Here’s a list of benefits of Business Process Management and how we integrate them : 

1. It is highly customizable
  • Q3Edge understands that the needs and goals of every business is different. We handle your case according to your desires. BPM provides high level of flexibility.
  • Every step is customizable and changes can be made anytime.
2. It reduces the risk factor
  • BPM provide ways to monitor the system. We use BPM to save you from any kind of frauds. While we ensure your data security, you focus more on yielding better results and more profits.
3. It assures the system is more reliable
  • Every industry has set certain standards for businesses. Often meeting these standards can get frustrating! Q3Edge assures you only the best industrial practices. It makes your system more reliable and cost-effective. This provides transparency and visibility to employees.

 

Business Process Management

How does Q3Edge incorporate BPM so efficiently?

The Q3Edge BPM STEP™ model which defines the complete BPM journey in 4 phases:

• Design and Map
• Business Intelligence
• Robotic Process Automation
• Process Automation

Business Process Management can produce greater profits only if it is customized and integrated just as your business needs. Q3Edge has a team of process thinkers. Our mission is to achieve 3 objectives for every organization where we work: Transparency, Agility, and Efficiency (TEA™).

  • Transparency – We implement transparency, so you achieve clarity of roles and responsibility, clear relationship between strategy and execution, and business goals and process KPIs.
  • Agility – We maintain the change management.
  • Efficiency – We work for enhancing the process and people capabilities.
    This makes Q3Edge, a sustainable and reliable option for you. We are here to assist you to the step-by-step process to achieve your business goals. If you want to know more about business process management and our other services, feel free to contact us.
Business Process Management

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