BPM Certification Program

Organizations are increasingly aware that well-defined processes are key ingredients for a responsive and successful enterprise. Take advantage of one of our Business Process Management BPM certification programs, and join the elite group of process practitioners and certificate holders who can successfully align processes with business strategy and goals.

QLC 01 + 02 (3 days) Professional Certification Program for BPM

Complete 24 hours of coursework (2 courses (QLC-01 [1 Day] ), (QLC-02 [2 Days]) to earn your business process management professional certificate and gain the practical tools and background required to work on a team of BPM Process professionals.

The QLC BPM Professional Curriculum is recognized by the International Institute of Business Analysis (IIBA®)and is an IIBA® Endorsed Education Provider (EEP). Attendees will earn PDs (Professional Development) hours or CDUs (Continuing Development Units) for attending courses in the QLC BPM Certification program. Please use provider codes and individual course descriptions when claiming your CDUs or PDUs.

The QLC BPM Curriculum is recognized by the following well-known and respected organizations in the BPM community: the International Institute of Business Analysis™ (IIBA®), the Association of Business Process Management Professionals™ (ABPMP™), and the Object Management Group™ (OMG™). QLC is an OMG™ endorsed BPM training company, an IIBA® Endorsed Education Provider (EEP™) and an ABPMP™ Registered Training Provider™ (RTP™).

About (BPM Certification Program) Course 

This course provides an introduction to the skills and techniques required to analyze and design new processes or to redesign and improve existing processes. This course focuses on identifying opportunities for process change and presents the process analysis, modeling and design techniques and tools required to improve performance. Participants will learn to scope specific processes using graphical models to document results. And, they will learn how to define measurement techniques for evaluating outcomes. They will also learn how to model As-Is and To-Be process workflows using BPMN notation. The course is organized around a universally applicable case study that will be developed by attendees working in teams. The approach is hands-on and business oriented and attendees will be able to immediately apply what they learn within their own organization.

Who Should Attend

This course is designed for business analysts and practitioners and provides a comprehensive introduction to the skills and techniques used in analyzing business processes and redesigning or improving processes. This Analysis and Design course is a must for business and IT architects, analysts, and designers involved in a process managed organizations, process-based change, and the automation of process solutions. TQM, Lean and Six Sigma team members, requirements specialists, project managers, HR competency professionals and change agents will all benefit from the knowledge and skill acquired in this course.

What you will Achieve

1. How to appropriately analyze and scope a business process problem
2. How to create BPMN process flow diagrams
3. How to select and apply the proper tools and techniques to model, analyze, manage, measure and improve processes
4. How to apply creative thinking approaches and design techniques to process improvement
5. How to develop critical measures for evaluating business process performance
6. How to develop and apply testing, and validating methods to new process designs
7. Understand the principles and benefits of proven analysis and design techniques
8. Understand how to identify opportunities for improving business process performance
9. Understand the roles and responsibilities of the people in the process
10. Understand how to develop a common language for describing business processes