Business Process Optimization : Definition and Techniques
Business Process Optimization is the process of analyzing your old business processes and increasing their efficiency by optimizing them. The basic idea is to make it more efficient – by whichever means possible. It can vary depending on the process conditions.
Business Process Optimization is a part of Business Process Management (BPM), the final to be precise. It involves a methodology to encourage consistent re-evaluation and improvement of processes. So, in order to make it work, you have to first carry the prior BPM steps carefully and efficiently. These include:
- Process Identification – Select and pick up a process that is most suitable to work on. In the majority of cases, people would usually select the processes that are most important for the company and are a profit-driven. What will be the point of business process optimization if it doesn’t have a major impact in the whole system?
- Business Process Mapping – It is essential to find potential improvements in the processes. Even if you haven’t created a complete process map, you can try to create a flowchart by using pen and paper or using workflow software.
- Business Process Analysis – Prior to initiate improving the business processes, you must begin analyzing every single step. The analysis itself has to be either completely straightforward, or with some blatantly obvious potential changes or with a bit more difficulty, if the problem is not too observable or obvious. In the last case, you need to use some business process improvement tools to figure out the inefficiencies.
It is not a piece of cake to run any organization and entrepreneurs are well- aware of this fact. A variety of processes can be carried out regularly and unless they are simplified in the right manner, it could lead to wastage of resources – be it time, money or manpower.
Let us understand what exactly is Business Process Optimization ? And, how is it beneficial to your business?
What is Business Process Optimization? | Definition
Business process optimization is the process by which the available resources are put to better use and enable a more efficient platform to your workforce so you can carry out your tasks easily. Even if every person knows their individual responsibilities, connecting them and aligning them together is yet another important task to accomplish.
Business Process Optimization is an integral part of Business Process Management and it is visibly broken down into the following steps like:
- Identification of the issue.
- Reworking the existing resources.
- Implementation of the changes.
- Monitor and observe the benefits provided.
The most complicated and huge problems are often solved using the smallest tricks. You need not think about the big or complex solutions when implementing changes. The changes are usually simple, and subtle. It initiates at a microscopic point before it starts growing large to demonstrate noteworthy enhancements.
Transform your operations, achieve your goals
with our expert BPM consulting.
What are the Business Process Optimization Techniques? | Techniques
The business process optimization techniques are:
- Identification of a Single Issue
A wise move would be to pick a single issue or an obstacle or a slow process in your office. Analyze and understand the cause of the issue. The reason could be anything from lack of communication, a manager will not able to reply in time or provide a vendor with slow response.
Set a goal to achieve that is used to rush up the process or get it done without these hurdles. It is all about understanding the process and what is needs rather than trying to adding something new to it to fix existing problems.
- Rework using Available Resources
Business Process Optimization is all about optimizing in the presence of the resources available. You might have already made all the investments required and prepare the workforce, tools so as to finish every business process regularly. It has to be more efficient, which is why we need to rethink what is being done. You need to answer certain important questions yourself and your employees to find better ways in order to follow the same process. Following which you can track ways and procedures to save time, reparations caused due to the lag in the process and figure out ways to digitalize it.
- Implementing New Ideas
Implement innovative ideas to promote ways for automation because it provides the true solutions to all your problems, slowdowns, loopholes and bottlenecks that arises due to manual processes.
Don’t use pen and paper to draft ideas as they are prone to get lost. It is difficult to share and also cause delay in the processes. Try implementing new ideas to the same process and check its performance with time.
There is not a single defined way to do the work since it is a continuous improvement process. Try redoing different ways to get amazing results. Repeat the steps for each new process that you think can be done in a better way and keep monitoring it to optimize it even further.
- Automate
Using technology today, around 45 per cent of the processes can be automated easily. That means, all the repetitive and redundant workload be minimised quickly. Can any business be 100% efficient? Yes, by using the right process automation approach, your business can attain maximum efficiency.
Business process automation manipulate the power of technology by utilizing the already available resources. Implementing process automation requires effective and clear business process definition.
Business process automation definition is the use of technology to leverage efficiency and effectiveness of the processes. This involves minimise the tedious and recurring tasks by software-based automation. Its basic purpose is reducing the manual labor.
When the redundant and unnecessary tasks are taken care of, employees solely focus on value-aided tasks. This smoothens the workflow and makes it cost-effective as well.
Conclusion
There are tremendous advantages and importance of optimizing processes, and continuous improvement is a reality of business today. Organizations must endeavor to professionalize ways to approach such process optimization efforts with a stout BPM practice.
No matter how successfully an organization delivers the two aspects, if it misses any of the aspect, it holds no good to the organizations. Interestingly the common element among all three aspects is “Processes”. Processes are the only way you create and deliver values and ensures that all compliances are achieved and maintain successfully.
Business process optimization is the process by which the available resources are put to better use and enable a more efficient platform to your workforce so you can carry out your tasks easily. Even if every person knows their individual responsibilities, connecting them and aligning them together is yet another important task to accomplish.
The business process optimization techniques are:
- Identification of a Single Issue
- Rework using Available Resources
- Implementing New Ideas
- Automate
Business processes can be majorly categorized as follows:
• Primary Process (also termed as an essential process) – The primary process is the fundamental line of business of the enterprise. It deals closely with the core values of the business and the value chain.
• Support process – Support processes are the processes which do not deliver the final product/ service to the client, but it creates an environment that is suitable for the primary processes to function smoothly.
• Management process. – Management processes are goal-oriented and aim at designing and achieving tangible as well as intangible targets.
Follow us on LinkedIn to keep yourself updated on Latest BPM Trends
Take Action Now and Make a Difference
Feel Free To Contact Us for Further Information