Business Process Management and its Examples
In a world full of the business-buzzwords, it becomes difficult to keep up with each one of them. “Business Process Management” is one of those terms that just get thrown around a lot. But very few understand what it actually means!
That’s why we are here to enlighten you with some clarity over the topic. Business Process Management (BPM) is not a one-time process, it is a strategic and methodological approach to analyze and improve your processes.
Before knowing more about process management, lets first understand what actually are processes?
What are Business Processes?
Business process definition can be a collection of tasks linked to deliver a service or product to a client. Simply put, processes are basically the set of activities or tasks, which once completed leads to accomplishment of the business goals.
Clearly defined processes yield the best results. In order to add value to the business process important to develop a strong understanding of the business processes. There are different methods and techniques to deal with a human resource-intensive business and a different approach to enhance an automated process.
Since the processes are different in nature, the optimization aims and methods are different too. Before using any technique, it is thus essential to first understand the types of Business Processes your line of business falls in.
What is Business Process Management?
BPM is collective methods used for managing a company’s business processes. It is basically operations management. It is considered the best business practice comprising various techniques and structured methodologies. It is often confused to be a technology whereas, it is basically strategic tactics to get your work done efficiently.
What are the Examples of Business Process Management?
How does various departments benefit from BPM? Is BPM helpful for all the employees?
To answer the above questions, let us look at some of the business process management examples: –
- HR
Some organization’s onboarding process is too complex and messy. Does your company’s HR department ask candidates to fill exhausting paper forms? That simply means, your company lacks basic BPM skills.
On applying BPM all the tedious tasks become automated. This saves resources – paper, time, and money!
After applying BPM, the onboarding process becomes smother and the employee timesheets are approved faster.
- Sales
The sales team has to frequently get their sales invoices approved by the Accounts Receivable (AR) team. If the AR team manually produces each invoice, then the probability of typing error is increased by many folds.
This can be a nightmare to the sales taskforce. If BPM is unified then, such repeated tasks can be automated easily. This makes the life easier of both AR and sales team.
It also ensures that the quotes and invoices are always on time.
- Finance
BPM can be a major help to the finance department. Anything which is money related needs to be approved by the finance team. So, every day they get numerous requests and quotations.
Reviewing the appeals and maintaining a proper track is very important. But doing this manually is just burdensome!
Business process management system manages everything for them. Now, they easily approve or reject requests with a single click. The customizable property of BPM is even better to suit their needs.
- Publishing
The publishing processes are usually very tedious and hectic. Anybody who has worked in a blog or media company would know the pain.
It’s pretty common to face the following issues by a publishing company:
- The non-publishing of the due posts as proper track of publishing couldn’t be kept.
- If the designer completed the work on the upcoming article on time!
- The posts that were supposed be published long time back isn’t found anywhere now.
To avoid all the above havoc and chaos, effective process management is required.
- Marketing
With digitization, marketing teams are now required to create and manage campaigns across a huge list of platforms. From videos to social media posts and running PPC advertisements, marketers need to balance out the content development and content approval processes. And even the approval process paths aren’t same!
Ideal BPM solutions automate the approval workflows effectively for the marketing teams. Many campaigns need a hierarchy of reviews, and manually monitor a campaign’s process.
Business process management software can send a campaign review automatically, and instantly transfer it ahead to the very next executive after its completion. The transparency and visibility of the processes doesn’t allow any approval cracks in between the process.
Transform your operations, achieve your goals
with our expert BPM consulting.
What are the Benefits of Business Process Management?
There are numerous business process management benefits. Let us look at top benefits of business process management: –
- Customizable
Every business is different, and so are their goals. BPM offer you ways to personalize and customize it as per your own goals. It is not a rigid system.
The design is flexible and amends can be made at any time of the process. And that too, with minimal costs!
- Transparent
All the businesses have to adhere to certain rules and norms set by the industry. BPM helps you to implement these norms quick and easy.
This ensures transparency and thus, visibility to employees increase. If you meet the standards then, you save all your money from unwanted fines and dues.
- Productive
As discussed earlier, one major aspect of BPM is automation. This prevents you from doing the same redundant task over and over again.
Due to which, you can focus your energy on other aspects of the business. That makes your business more productive and employees happier.
- Customer-centered
A happier workforce produces better results. Since BPM keeps the employees happy, the employees can concentrate better to retain customers.
Customer support and queries can be resolved faster and efficient thus, customer satisfaction is also increased. BPM brings people and technology closer.
- Sustainable
With time the business processes need to change and adapt accordingly. Though BPM is highly adaptable by nature, but it still manages to maintain control to give the best results.
- Measurable
BPM is not theoretical. Each step of the process is measurable and can be checked to see if gives expected results.
When incorporated with technology, it provides tools for reporting and assessing the decisions.
- Reliable
Once you assign a task and design BPM to respond in a certain way it is saved. The same kind of problems are dealt in the same manner.
BPM is trust-worthy as it handles all the issues appropriately.
Conclusion
Business Process Management is a management approach to align organization vision, strategies, business objectives to its business processes. It defines critical business process KPIs which are essential to focus on to control the business and delivers the promise.
BPM is a means to improve business performance outcomes and responsiveness of operations. Effective BPM has the potential to yield the best possible results in most of the processes.
Business process definition can be a collection of tasks linked to deliver a service or product to a client. Simply put, processes are basically the set of activities or tasks, which once completed leads to accomplishment of the business goals.
Clearly defined processes yield the best results. In order to add value to the business process it is important to develop a strong understanding of the business processes
An example of a business process is Human Resources (HR). Here’s how HR benefits from BPM: Some organization’s onboarding process is too complex and messy. Does your company’s HR department ask candidates to fill exhausting paper forms? That simply means, your company lacks basic BPM skills.
On applying BPM all the tedious tasks become automated. This saves resources – paper, time, and money!After applying BPM, the onboarding process becomes smother and the employee timesheets are approved faster.
Business Process Management System (BPMS) is a part of BPM strategy, which is responsible to integrate businesses with technology. It overcame the communication lag between businessman and IT. The major business process management tool benefits are to automate the processes and make the work of humans easier.
Follow us on Facebook to keep yourself updated about latest Business Process Management Trends
Take Action Now and Make a Difference
Feel Free To Contact Us for Further Information