Your Personal Guide to Business Process Automation
Business process automation manipulate the power of technology by utilizing the already available resources. Implementing process automation requires effective and clear business process definition.
According to a survey report by Forrester, about 22% of businesses still lack excellence of process and automation in workflows. The critical aspects of customer satisfaction and growing revenue. If you want to have a whooping increase in the number of happy customers, you should focus on process excellence.
And, process automation is the straightforward, efficient way to get started on that path. Business process automation definition is the use of technology to leverage efficiency and effectiveness of the processes.
This involves minimise the tedious and recurring tasks by software-based automation. Its basic purpose is reducing the manual labour.
When the redundant and unnecessary tasks are taken care of, employees solely focus on value-aided tasks. This smoothens the workflow and makes it cost-effective as well.
Automating processes is an essential task for smoothening the workflows and yield the best possible results. Here’s your complete guide to process automation.
What is Business Process Automation?
Business process automation definition is the use of technology to leverage efficiency and effectiveness of the processes. This involves minimizing the tedious and recurring tasks by software-based automation.
Process automation manipulates the power of technology by utilizing the already available resources. Implementing process automation requires effective and clear business process definition.
Business process automation (BPA) is often confused with business process management (BPM). It is a broader field that involves the of complex organization-wide process management by using various methodologies.
What are Business Process Automation Examples?
Let us understand the business process automation examples with various case-studies:
- Onboarding the Employees
Hiring employees is a cumbersome process, it comprises multiple tasks. You need to fill out information forms of the employees, set up sessions for induction, arrangement of training sessions, set up bank accounts, relevant documents collection, and assign the mentors are some examples of the activities involved in the process.
If a system is not automated, the whole process becomes chaotic and results in:
- Endless paperwork in the system.
- Miss out on some important tasks.
- Dissatisfied employees.
- Lack of productivity.
Implementing the right business process automation strategies, onboarding the employee ensures smooth transitions while shifting from one task to another. It helps tracking relevant employees in the loop. It provides clarity and visibility to the status of the processes.
- Making Purchase Orders
In most organizations, making purchase orders are among the most recurring processes. The request teams fill out forms to send it to the purchase team.
The approving authorities examine the requests and reject the requests in case the information is inadequate, and if there are budget constraints. It is then sent back to the requesting team for approval. When purchase orders are created, copies need to be sent to the supplier as well as the inventory team.
If a system is not automated, the following processes chop off:
- PO approval is delayed.
- Productivity is impacted.
- Records in production.
- Errors in the PO.
- Errors while taking the supplies delivery.
Business process automation improves transparency, accountability, and enable accurate data recording. It can be accessed by relevant stakeholders whenever necessary. It recollects all the process-related communication within the workflow that makes execution easier and faster.
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What is the Importance of Process Automation?
Process automation is highly important for a business. Here are the most compelling reasons for you to try process automation:
- Keystone to Digital Transformation
Digital transformation seems like a condescending goal to organizations that aren’t on the track. Business process automation can be a keystone to adopt the continuous transformation of culture. You start with a few processes that are clearly in need of major corrections and gradually work your way up.
- Clarity of Processes
Automation needs a certain amount of process clarity at the designing stage. If you don’t have the process clarity and don’t have the idea of responsibility of people to run the process, you can’t design and automate the workflow efficiently.
Further, process maps provide clarity to all the employees. It serves as a good training resource as well. The insights you gain from analysing an automated process can clearly show you the gap between your process as is and as it should ideally be.
- Streamlining the Processes
One of the great outcomes of a process automation system is streamlined processes. Clear accountability, customizable notifications, valuable insights, and faster turnaround times make it easier to eliminate wasteful activities and focus on enhancing tasks that add value.
- Get Compliance Records
With business process automation, you can record every detail of a particular process. This information is used to be demonstrate compliance during audits.
- Operations are Standardized
With business process automation, you can expect a reliable standard of outcomes every time. Standardization helps you to position your organization as consistent. It helps you to increase your customer base.
- Enhance Customer Satisfaction
A happier workforce produces better results. Since process improvements keep the employees happy, the employees can concentrate better to retain customers. Customer support and queries can be resolved faster and efficient thus, customer satisfaction is also increased.
When you produce and deliver high-quality products in time you get more satisfied customers. Happy and satisfied customers will surely return customers, and their loyalty helps in generating better business revenues.
What are the Types of Business Process Automation?
There are 4 major Business process automation types:
- Robotic Automation.
As the name suggests, it involves the use of robots for automation. These aren’t the mechanical kind of robots that you might be thinking, rather these are software robots. Often called botkeepers.
The technology being called, robotic process automation (or RPA) is a metaphorical-based software technology for business process automation. It does all the regulated, recurring, and high-volume tasks for you.
- Database Automation.
Handling and managing databases can be really rough sometimes. It is the most tedious work. Keeping records of all the data that keeps on repeating with time. Database Administrator (DBA) can be of great help that time.
Database automation involve not only mimicking new databases, it also does all the testing and monitoring of the system. Plus, it keeps a check on the errors in the system and help rectify them.
- Server Automation.
IT companies face the major issues related to the server errors. Server automation software helps in positioning of new server software, provisioning, managing inventory, patching and compliance operations quickly and effectively.
- Department Automation.
Your business type may not require full automation but automating certain departments also yields great success. Our service offers you to customize the software as per your needs. All department needs are going to be specific. So, custom software can be built for them
Conclusion
If incorporated properly, process automation offers a lot of advantages. Some of them are as follows:
- Increase in cost–effectiveness.
- Huge reduction in manual errors.
- Analyse and know your processes better.
- Workspace free of redundant tasks.
- Coordinating and collaborating with all the processes is easier.
- Increases transparency, and hence individual accountability and responsibility.
Just signing up for a business process automation tool does not assure success. You’ll have to take a practical and thorough strategy to automate your business processes.
Business process automation definition is the use of technology to leverage efficiency and effectiveness of the processes. This involves minimizing the tedious and recurring tasks by software-based automation.
Process automation manipulates the power of technology by utilizing the already available resources. Implementing process automation requires effective and clear business process definition.
The business process automation examples are:
- Onboarding the Employees
Hiring employees is a cumbersome process, it comprises multiple tasks. You need to fill out information forms of the employees, set up sessions for induction, arrangement of training sessions, set up bank accounts, relevant documents collection, and assign the mentors are some examples of the activities involved in the process.
- Making Purchase Orders
In most organizations, making purchase orders are among the most recurring processes. The request teams fill out forms to send it to the purchase team.
The approving authorities examine the requests and reject the requests in case the information is inadequate, and if there are budget constraints. It is then sent back to the requesting team for approval. When purchase orders are created, copies need to be sent to the supplier as well as the inventory team.
Process automation is highly important for a business. Here are the most compelling reasons for you to try process automation:
- Keystone to digital transformation.
- Clarity of processes.
- Streamlining the processes.
- Get compliance records.
- Operations are standardized.
- Enhance customer satisfaction.
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