The 7 Enablers are seven aspects of process management and improvement that are distinct and separable, but closely coupled. There is nothing particularly new about any of the seven enablers individually. they have all been well defined previously, if not well executed, in many places.
The novelty and power if the seven enablers is not in the individual enablers, but in using them to synthesize a composite system of management. Each enablers is a necessary, but not sufficient, component of good process management.
The 7 Enablers of BPM are defined in short form as follows, and in more detail through the rest of this document.
Process Architecture- Discovery, understanding and documentation of the organization’s process and related resources in a hierarchical model.
Process Measurement- Defining process performance measure and measurement methods, collecting and reporting performance data.
Process Governance- Re imaging and responding to, process performance, innovation opportunities and general process hygiene.
Process Change- Continuously finding way to close process performance gaps by eliminating problems and capitalizing on opportunities.
Process Mindset- Creating an environment where the organization, it’s people and their teams are always conscious of the processes in which they participate.
Process Capabilities- Developing the tools and skills required throughout the organizations to identify, analyze, improve and manage business processes.
Process Support- Providing the support required throughout the organization to develop, sustain and realize the benefits of process-based management.
The 7 Enablers represent the key levers of process based management. A mobius strip highlights the interdependencies between the elements. The enablers are interconnected: change one, and one or two others will likely change, change several and they will all change.
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