Process Mining vs. BPM: Why Traditional Process Improvement Is Being Disrupted

In today’s fast-moving business world, change is the only constant. Companies that want to survive and grow must constantly improve how they work. That’s where process improvement comes in. For years, businesses have relied on Business Process Management (BPM) to streamline operations. But now, a new technology called process mining is shaking things up — […]

Application Lifecycle Management (ALM)

Custom Processes: The Key to Effective Application Lifecycle Management (ALM)

For a business to truly transform and grow, everything inside the company needs to work together smoothly. This means having a clear strategy that connects your business processes, IT systems, applications, and the people involved through effective Application Lifecycle Management. Without this kind of alignment, it becomes very difficult to keep up with today’s fast-changing […]

HR Processes

Enhancing Employee Engagement Through Streamlined HR Processes

In today’s fast-paced work environment, keeping employees happy, motivated, and productive is more important than ever. But here’s the catch—most HR teams are buried under a mountain of paperwork, approval chains, and repetitive tasks. That’s where streamline HR processes step in. By removing unnecessary complexities and automating routine tasks, businesses can drastically improve their employee […]

BPM KPIs

Transforming BPM Initiatives: How BPM KPIs Drive Success and Sustainable Growth

In today’s fast-paced business world, staying competitive requires more than just good intentions. Organizations must constantly evaluate and improve their processes to meet customer expectations, adapt to market changes, and ensure sustainable growth. This is where Business Process Management (BPM) comes into play. But to truly know whether BPM initiatives are delivering value, businesses need […]

What is Business Impact Analysis

What is Business Impact Analysis and How to Implement It Successfully?

Imagine your business facing a power outage, a cyberattack, or a sudden supply chain breakdown. Would your operations continue smoothly, or would everything come to a standstill? If your answer leans towards the latter, then it’s time to learn about Business Impact Analysis (BIA) — a powerful method to prepare for disruptions before they happen. […]

Customer-Centric BPM

Customer-Centric BPM: Enhancing Customer Experience Through Streamlined Processe

In today’s competitive world, businesses don’t grow just by having a good product. They grow by offering an exceptional customer experience. From how customers interact with your brand to how fast their problems are solved—everything matters. That’s why more and more businesses are shifting towards Customer-Centric BPM to ensure every process is built around the […]

Business Process Improvement

What Process Mining Is and Why Companies Should Do It

For many years, businesses have faced some basic but tough challenges when it comes to managing and improving how their work gets done — something known as business process management. In our 40 years of working in this field, we’ve noticed that two major issues often make companies put process improvement on the back burner. […]

How Process Mining Works: A Beginner’s Guide to Understanding Business Processes

In this beginner-friendly guide, we’ll explain how process mining works, why it matters, and how it helps companies understand and improve their operations. Every business process—from ordering a product online to processing a customer refund—leaves behind a digital footprint. These digital footprints, also known as event logs, are treasure troves of information. But how do […]