By blending process mining with customer experience data, banks have a fantastic opportunity to elevate their services and truly connect with their customers. We’re excited to share some practical insights on how to align process mining with CX management. It includes key strategies for bridging the gap between process analysis and customer expectations, along with […]
In today’s fast-paced business landscape, organizations are constantly seeking ways to improve their operations and stay competitive. One effective solution that has gained significant traction is Business Process Management Software (BPMS). But what exactly is business process management software? In this comprehensive overview, we will explore its definition, key features, benefits, and how it can […]
In the era of rapid technological advancement, Digital Transformation and the New Logics of Business Process Management have become key focus areas for businesses across all industries. At its core, it refers to the integration of digital technology into all areas of a company, fundamentally changing how organizations operate and deliver value to their customers. […]
In today’s fast-evolving business environment, companies are constantly seeking ways to increase efficiency, reduce costs, and remain competitive. Enter hyper automation, a technological breakthrough that is radically changing how businesses operate. As organizations embrace digital transformation, hyper-automation has become a crucial tool for streamlining operations, improving productivity, and driving innovation. But what exactly is hyper […]
In today’s digital world, data is a crucial asset for businesses. The wealth of information available through digital channels has shifted marketing from being purely creative to a data-focused practice. Data-driven decision making in digital marketing involves gathering, analyzing, and interpreting data to shape marketing strategies and actions. This article will discuss the importance of […]
Technology is changing the world faster than ever, and accounting and auditing aren’t left behind. New tools, such as RPA in accounting and auditing, can now do a lot of the repetitive tasks that accountants used to do, and they do it much faster and with fewer mistakes. The authors provide an overview of how […]
In today’s rapidly evolving business landscape, companies are constantly searching for ways to stay competitive, streamline operations, and improve efficiency. One of the most transformative strategies to achieve these goals is reimagining business processes through automation and AI integration. But what does this really mean, and how can businesses harness the power of these technologies […]
In the fast-evolving world of digital marketing campaigns, efficiency is the name of the game. Every second counts, and businesses are constantly searching for ways to streamline their processes, maximize output with minimal resources, and outpace the competition. With so many moving parts—from content creation and social media management to lead generation and analytics—how can […]
So, your organization is embarking on a digital transformation initiative, but what does that really involve? Yes, you’re moving away from paper-based and manual processes toward digital solutions, but is that all there is to it? Understanding the role of BPM in Digital Transformation is crucial, as it goes beyond just digitizing existing processes. Digitally […]
Imagine the headache of dealing with a mountain of data manually—sorting through endless paperwork, entering data by hand, and then double-checking for mistakes. Exhausting, right? And if you mess up, you’re in for even more work. Luckily, in today’s tech-savvy world, a lot of this can be automated. What is Automated Data Processing? Automated Data […]
