Organizations are increasingly aware that well-defined processes are key ingredients for a responsive and successful enterprise. Take advantage of one of our Business Process Management (BPM) certificate programs, and join the elite group of process practitioners and certificate holders who can successfully align processes with business strategy and goals.
Complete 24 hours of coursework (2 courses (QLC-01 [1 Day] ), (QLC-02 [2 Days]) to earn your business process management professional certificate and gain the practical tools and background required to work on a team of BPM Process professionals.
The QLC BPM Professional Curriculum is recognized by the International Institute of Business Analysis (IIBA®)and is an IIBA® Endorsed Education Provider (EEP). Attendees will earn PDs (Professional Development) hours or CDUs (Continuing Development Units) for attending courses in the QLC BPM Certificate program. Please use provider codes and individual course descriptions when claiming your CDUs or PDUs.
The QLC BPM Curriculum is recognized by the following well-known and respected organizations in the BPM community: the International Institute of Business Analysis™ (IIBA®), the Association of Business Process Management Professionals™ (ABPMP™), and the Object Management Group™ (OMG™). QLC is an OMG™ endorsed BPM training company, an IIBA® Endorsed Education Provider (EEP™) and an ABPMP™ Registered Training Provider™ (RTP™).
This course provides an introduction to the skills and techniques required to analyze and design new processes or to redesign and improve existing processes. This course focuses on identifying opportunities for process change and presents the process analysis, modeling and design techniques and tools required to improve performance. Participants will learn to scope speciﬁc processes using graphical models to document results. And, they will learn how to deﬁne measurement techniques for evaluating outcomes. They will also learn how to model As-Is and To-Be process workﬂows using BPMN notation. The course is organized around a universally applicable case study that will be developed by attendees working in teams. The approach is hands-on and business oriented and attendees will be able to immediately apply what they learn within their own organization.
This course is designed for business analysts and practitioners and provides a comprehensive introduction to the skills and techniques used in analyzing business processes and redesigning or improving processes. This Analysis and Design course is a must for business and IT architects, analysts, and designers involved in a process managed organizations, process-based change, and the automation of process solutions. TQM, Lean and Six Sigma team members, requirements specialists, project managers, HR competency professionals and change agents will all beneﬁt from the knowledge and skill acquired in this course.
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