The Complete Breakdown of Business Process Analysis

business process analysis

“If I had 1 hour to save the world, I would spend 55 minutes defining the problem and only 5 minutes finding the solutions.” – Albert Einstein.

Albert Einstein rightly explained the true essence of process management. We shouldn’t just jump to find solutions. There’s a need to address the root cause. Because only that can help you find the right solutions.

Always keep a track of your processes. Frequent checks of the bottlenecks within your business can save you from a lot of hassle. For any business to grow and work efficiently, suitable amends need to be made. You need to keep finding and implementing new ways, replacing the old, non-productive ones.

How to check viably if a process is successful or not? With the help of proper business process analysis, it is possible to check the quality of each process. Business process analysis methodology involves increasing the efficiency and enhancing the effectiveness of a process.

It involves assessment of the ways the process attains its end goals. Business process analysis is responsible for examining and identifying all the individual structural parts. This includes the process itself, the participating parties, the information exchange, etc. Eventually, it contributes to business process re-engineering by identifying the potential improvement areas in the processes.

Let us dig in for a complete breakdown of Business Process Analysis (BPA).

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What is Business Process Analysis?

The business process analysis definition is it is the set of procedures used to garner understandings of the internal workings of a process, and identifying their strengths, weaknesses, inefficiencies and bottlenecks. This in turn, provides us an outline for business process improvements.

The process analysis includes:

  • Time evaluation,
  • Budget, quality, and ability of processes,
  • Use of static or dynamic visual models of the process,
  • Collecting data from start to end of the activities,
  • Value chain analysis, end-to-end process models and functional decomposition.

To understand business process analysis, you first need to know what exactly businesses processes are?

What is a Business Process?

Business process definition can be a collection of tasks linked to delivering a service or product to a client. Simply put, processes are basically the set of activities or tasks, which once completed leads to the accomplishment of the business goals.

3 Broad Types of Business processes are:

• Primary Process (also termed as an essential process).

• Support process.

• Management process.

Clearly defined processes yield the best results. In order to add value to the business process, it is important to develop a strong understanding of the business processes. There are different methods and techniques to deal with a human resource-intensive business and a different approaches to enhance an automated process.

What are the Steps of Business Process Analysis?

Process mapping foundation is used for business process analysis. After business process mapping, improvement professionals build the visual diagrams of the working of the process. It also analyses the opportunities, and difficulties for better process execution. 

There are seven steps of BPA

  • Step 1 – Process Definition.

Although a lot of process mapping methods are available, the basics remain constant. All the process maps must define the suppliers, inputs, actions for the fulfillment of the process, outputs, and customers. The process boundaries definition is a particularly important characteristic of process mapping.

  • Step 2 – Uncovering the Opportunities.

Choose the ‘as-is’ process for analyzing and identifying the shareholders responsible for it. Clear state the start and endpoints for the process. For proper business process mapping, you need to find at least between 50 to 75 opportunities for improvement.

Process users easily communicate these problems. You should not underestimate the worth of a good problem statement, and the impact unresolved problems cause on the budget.

  • Step 3 – Measuring the Success of Processes.

You can measure business processes in several different ways. Proper evaluation of process measurement can be done if we evaluate the correct extent to meet the processing purpose, both effectively and efficiently. It determines responsibility and the process of obtaining feedback.

  • Step 4 – Process Analysis.

For a business process analysis to be successful, it should be simple to be valuable. It involves value assessment and the time of process tasks, and the waste generated by the production of processes.

  • Step 5 – Taking Effective Action.

For effective action, taking corrective action is essential to save money and time. About 50% of all business process problems and opportunities is solved within 90 days. Due to a lack of process definition and customer understanding, effective actions can’t be taken.

  • Step 6 – Establishment of a State of Control.

Many business processes don’t function in a state of control. In general, the control elements comprise a defined process and value proposition, a performance measure, feedback from the customer, and corrective action. For process improvement, process control is essential.

  • Step 7 – Effectively Monitor the Process.

After a business process analysis is executed effectively, the monitoring process becomes important. Process performance improvement needs to be continuously monitored to focus on major business issues.

What Benefits Does Business Process Analysis Provide?

Simply put, with business process analysis companies get a better grasp of the ways by which the processes are running and how are they eventually improved?

The major benefits of business process analysis are as follows:

  1. Better understanding of processes due to the crystal-clear documentation.
  2. Trust-worthy and effective data analysis of the processes is provided.
  3. Find the bottlenecks easily that slow certain processes.
  4. Spot the hinderance and inefficiencies from the user end.
  5. New employees can be better trained to run the processes.

BPA uses a range of tools and techniques for the best analysis. Effective business process analysis requires clear process definitions. This is made possible by efficient Business process management techniques.

Who Should Implement BPA ?

Applying business process analysis to the appropriate ‘as-is’ process, you get a clear answer to who the process owners are! This in turn, helps you in making the right decisions.

If your business is facing any of these issues then, you must go for business process analysis:

  • Where issues can’t be identified; such as regular delays or increase in the customer complaints.
  • When stakeholders of process are not clear; you don’t know who is exactly responsible for a process.
  • Right before you are about to introduce process automation, you must optimize all the processes.
  • When replacement of an older version of process is required.

How good BPM strategies align with Business Process Analysis?

Managing business processes and creating business process models is the part of Business process management (BPM). BPM ensures that companies deliver the best values.

It works to enhance the process efficiency and hence increase the overall business yield.  An efficient business process management (BPM) is a guarantee of your business success.

We prepare business process models to enhance our understanding of various processes. What is a business process model? These are analytical or illustrated representations of various processes within an organization. It involves characterization of processes under different categories based on their traits. With the proper knowledge of business process analysis, you can achieve business outcomes faster

Frequently Asked Questions (Faqs)

How do you analyse a process?

We can analyse a process using these seven steps of business process analysis:
• Step 1 – Process Definition.
• Step 2 – Uncovering the Opportunities.
• Step 3 – Measuring the Success of Processes.
• Step 4 – Process Analysis.
• Step 5 – Taking Effective Action.
• Step 6 – Establishment of a State of Control.
• Step 7 – Effectively Monitor the Process

What are the 3 types of processes?

3 Broad Types of Business Process are:
• Primary Process (also termed as an essential process).
• Support process.
• Management process.

What are the benefits of Business Process Analysis (BPA)?

The 5 major benefits of business process analysis are as follows:
Better understanding of processes due to the crystal-clear documentation.
Trust-worthy and effective data analysis of the processes is provided.
Find the bottlenecks easily that slow certain processes.
Spot the hinderance and inefficiencies from the user end.
New employees can be better trained to run the processes.

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