Imagine you’re in a college lecture where your professor verbally explains some processes. You have a textual document to refer to the same. Do you understand the process well? The answer is No. In the same context, imagine you have a pictorial representation of the process your professor verbally explains. Will you understand the process this time? Of Course, Yes. The same concept applies to Process Mapping. It is the graphic and pictorial representation of the business processes to help understand, analyze, and assess them well.
Business Processes can be simple and complex. Every company member should be capable of understanding all the company’s processes for an effective workflow. Hence, to clearly understand the procedures and systems of the company, Process Mapping is a must in the business. But does process mapping alone do the job effectively? The answer is No.
Process Mapping alone doesn’t improve the efficiency and effectiveness of your business. It is just a part of the larger entity, Process Documentation. Mapping some data or processes is challenging; hence, comprehensive process documentation is crucial in a business.
Process Mapping decodes a complex business process into a simple form via flow charts or diagrams. It visually depicts the company’s operations through charts, flowcharts, diagrams and symbols. It shows the visual representation of the workflows and systems in the company, which is relevant for the stakeholders and another company workforce to understand and help with the optimal functioning of the organization.
However, more than process mapping is required to enhance the effectiveness of your business processes. You will need the support of Process Documentation to reap maximum benefits for efficiently managing your business processes. Here are some of the shortcomings of Process mapping that will force you to incorporate process documentation.
Process Mapping is just a part of Process Documentation that helps establish the flow of business processes. On the contrary, process documentation can help understand a business process in detail. It can also assist in assessing and analyzing the loopholes in the business process to find and correct the accountable person. It can also help correct minor mistakes your workforce makes, like crossing deadlines, etc. Process documentation can be beneficial for the overall betterment of your organization.
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The best way to get started with process documentation is by understanding the current business processes in your organization via process maps. You will know which area requires further improvement when you understand the process flows in detail. Those are the regions where you must incorporate extra process documentation to make the workflow better.
Here are some of the best practices for process documentation:
By now, you have started with process documentation. Your next step will be to focus on business process improvement in your company. What should you do? Well, you must identify those areas in your current business processes that require improvement by using the following methods:
After finishing the above steps of process documentation, it is high time to map your workflow. Below are the ways to map your workflow:
After designing the process maps, supporting the visual graphics with supportive documentation is crucial. The best way to incorporate supportive process documentation is by embracing proper documentation methods.
Process Documentation and Process mapping are an integral part of any company. Every organization must evaluate its business process and make amendments from time to time. Process maps are a visual representation of the workflows in your company. However, they could be more finely detailed due to the lack of bandwidth. They represent the business processes superficially in graphics, charts, tables, etc.
On the contrary, process documentation gives a detailed overview of all the business processes. It also ensures to include the person responsible for specific tasks and their deadlines. Process documentation can eliminate redundant tasks from your business and improve the efficiency of your business.
Overall, the need for process mapping and process documentation is equally important to make your company successful. Both together improve workflow efficiency, can help remove unwanted activities from the pipeline, can help include technologies in the business, like BPM software and align the business processes with the ultimate goals and vision of the company. Suppose you’re keen on improving the business processes in your organization for growth and high revenue. In that case, it is ideal to adopt process documentation and mapping.
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